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TOLTEM

Financial Services — Live

Microfinance Banking Platform

A complete microfinance banking platform built to extend formal banking into rural Nigeria. It combines mobile money, USSD banking and web services so customers can reach their account whichever channel is available to them.

Client
Unity Microfinance Bank
Duration
8 months
Team
10 developers
Timeline
2022–2023
01

Impact

Active CustomersRegistered and active users
50,000+
States CoveredGeographical reach
5
Daily TransactionsTransaction volume
₦50M+
Agent NetworkBanking agents nationwide
500+
02

The challenge

Rural communities lacked access to formal banking services. Existing microfinance operations were manual, limiting reach and efficiency while increasing operational costs.

  • Network Connectivity

    Keeping the service available in areas with poor internet connectivity

  • Financial Inclusion

    Serving customers with limited digital literacy

  • Regulatory Compliance

    Meeting Central Bank of Nigeria requirements

03

What we did

A digital banking ecosystem with a mobile app, USSD codes, an agent banking network, and automated loan processing built to reach underserved communities.

01

Multi-Channel Access

USSD, mobile app and agent network giving round-the-clock access

  • USSD banking codes
  • Offline transaction queuing
  • Agent network integration
  • SMS notifications
02

Smart Loan Processing

Credit scoring and automated disbursement

  • Credit scoring algorithm
  • Automated underwriting
  • Risk assessment
  • Digital loan tracking
04

Delivered

Features

  • Mobile banking app
  • USSD banking codes
  • Agent banking network
  • Automated loan processing
  • Mobile money integration
  • Real-time notifications
  • Credit scoring system
  • Transaction history
  • Multi-language support
  • Biometric authentication

Technology

frontend
React Native, TypeScript, Redux Toolkit
backend
Node.js, Express.js, Microservices Architecture
data
PostgreSQL, MongoDB, Redis
infrastructure
AWS, Lambda Functions, API Gateway
integrations
USSD Gateway, Mobile Money APIs, SMS Service, Biometric SDK
05

Outcomes

  • 50,000+ customers onboarded
  • Operations across 5 states
  • ₦50M+ daily transaction volume
  • 40% reduction in operational costs
  • 500+ agent network established
  • 99.8% system uptime maintained

What we took from it

  • USSD remains essential for financial inclusion
  • Agent networks bridge the digital divide effectively
  • Regulatory compliance must be built in from the start
  • Customer education drives adoption
06

Client

“TOLTEM's platform transformed our operations. We've grown from 5,000 to 50,000 customers while reducing operational costs by 40%.”
Mrs. Folake Adebisi — Managing Director, Unity Microfinance Bank
07

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